How We Help You

We advise and support you at any stage of your company’s business and growth journey.

Whether starting out, branching out or scaling up and considering new offices and acquisitions, we advise on the right solutions that mature with you as your business grows. We take time to really understand your business and vision and create a solution tailored to your budget, so that your technology underpins and mirrors your company’s success.

We firmly believe that the right technology will grow your business, make it stronger and turn your vision into reality. Read on to find out how we can help at every stage of growth.

Starting Up

Starting up a business can be exciting, daunting, liberating and challenging, all at the same time. You’re unsure as to what choices are important now and what you can save for later. If you need a guiding hand to help you on your journey, we’re your team.

  • We advise on the right tech for the job, provide cost-effective super fast internet access, rock-solid Wi-Fi and ensure your network is safe and secure

  • We setup your office with a stylish, clutter-free workspace to maximise productivity and organise and manage the right cloud-based systems like Microsoft Office 365 to ensure you’re productive on the go and in the office

  • We provide helpful, fixed-fee, friendly support when you need it, tailored to your needs

  • We ensure your information is safe, secure and available when you need it.

  • We monitor your network, website and critical systems and fix issues before they become problems 

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"The cost savings are very important to us, but the real benefit is much greater than that; it’s the ‘can do’ rather than the ‘can’t do’ attitude. For us, this has been very important – it’s enabled us to be able to scale our platform.

We can use technology to manage what we do far more efficiently and reach the goals we want to."

Early Stage Growth

Sales and profits are increasing as the team and customer base grow. You’re looking to standardise operations but being taken in new directions by customers and the challenges of a growing business. Your Information Security management approach is under increasing scrutiny and you want to make sure it supports your approach to GDPR.

  • We put in place standard processes around joiners and leavers and ensure your Information Security Management processes are compliant with recognised standards such as Cyber Essentials which helps support you with GDPR
  • We scale your network out to remote workers and satellite offices, ensure you have identity management solutions in place to consistently manage systems and services across your team
  • We fit-out your office with well-connected meeting rooms, scalable Wi-Fi and ergonomic workstations

Scale & Maturity

You’re opening up in new locations and are looking at acquisitions or being acquired. You need to deliver a consistent service across your customers.

Everyone in your team needs access to the right information at the right time regardless of the location, timezone or device they are on.

  • We provide reliable connectivity across your offices, and manage local IT providers to deliver a single technology strategy and a consistent user experience
  • We provide a strategy to integrate disparate sources of information, replacing systems where necessary to automate and increase the efficiency of your processes
  • We deliver customer portals to provide online self-service for frequent customer needs, increasing customer delight whilst reducing the burden of support on your team
Data Protection

Endpoint Protection

Secure your devices, such as laptops, tablets, and smartphones, from theft, loss, or compromise, by encrypting your data, enforcing passwords, and remotely wiping or locking them if needed

Support

General User Support

Whether you need help with troubleshooting, software installation, network configuration, or data backup, we have the expertise and experience to assist you.

Analytics

Reporting & Analytics

Rich reporting on devices, users and cloud services is imperative to optimise your technology environment for a Hybrid IT world. 

User

Flexible Engagement Model

We offer flexible and affordable plans that suit your budget and requirements. You can choose from on-demand, monthly, or annual support packages

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Security Optimisation

Hybrid working and Hybrid IT means that security has more become complex. Security is inherent in everything we do at Velocity Technology Group. We have experience securing the entire technology stack for companies around the world. 

Growth

Enabling Your Growth

As you grow, you may acquire businesses or teams. We have specialists who understand how to merge technology environments in a way that creates a seamless user experience. 

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Your Growth Partner

Whatever stage of growth you are at, our tailored service includes:

  • Access to an easy to reach, friendly service desk team
  • Regular Account Management meetings
  • Your choice of included monthly on-site visits
  • Proactive monitoring of your critical cloud based and onsite technology
  • SLA Measured Performance
  • Unlimited* office hours remote fix support
  • Out of office server patching and maintenance
  • Reliable, monitored backup and disaster recovery

*Plan Dependent 

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